Customer Service Information

Security
Our Secure Shopping Guarantee protects you while you shop at 4Homecinema. You should never have to worry about your credit card being in the wrong hands. We guarantee that every transaction you make with us will be 100% safe. We use the reputable internet standard 'Secure Socket Layer' system. In Interner Explorer, you can tell you are in secure mode when a little padlock appears on the bottom of the screen. Other browsers will give a similar indication.

Warranties and Guarantees
We take great care to select the highest quality products for our customers. The guarantees/warranties given on your equipment is exactly the same as if you walked into our retail outlet. All goods are covered by a full manufacturer warranty and in the event of your purchase becoming faulty, we will repair or replace it as required.

Shipping Information
We normally ship within 48 hours of receiving your order. We currently ship products throughout the United Kingdom and Europe. If there is any deviation from the expected delivery time you will be notified by email.

Our Delivery Company
Parcel Force is our carrier for all orders weighing less than 20 kilograms. Delivery normally takes between 3 and 5 days when using this option. To ensure that your order makes it to the proper destination, all Parcel Force shipments require a signature when delivered.

Paying by Credit Card
This is a very efficient and safe way for the majority of all purchases. We accept Visa and MasterCard issued by most banks thoughout the UK and Europe. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
For security and fraud protection reasons, we verify all account information before goods are dispatched. VAT is added for goods shipped within the EU and certain other destinations.

Opening hours

Our Sales and Customers services departments are closed.

Webmaster
For any technical issues relating to this web-site, please contact our webmaster at Steadfast Software.